In the video, which was filmed by Adrene Ashford and later shared on Twitter, the woman, who has since been identified as 49-year-old Heather Lynn Patton, can be seen jumping up and down as she exclaims, “I hate [N-word]!”
Ashford can be heard saying “she’s on drugs or something,” to which Ashford replies, “No, I’m totally… I just hate [N-word],” the woman says as she walks out. “F*ck you [N-word]!”
"If the law didn't say I couldn't kill the nig*ers they'd be all dead"— StanceGrounded (@_SJPeace_) September 26, 2019
This racist lady told a Black woman that she would kill all black people if it wasn't illegal in a CVS in California
WHO IS SHE?! SHE NEEDS TO BE IN PRISON FOR LIFE! pic.twitter.com/iiShKgmkPL
As she continues to walk towards her car, Ashford says she’s calling the cops for disturbing the peace, but Patton seems unphased, encouraging Ashford to record her license plate number as she says, “I would kill the [N-word], but the law says I can’t kill the [N-word]. If the law didn’t say that I couldn’t kill the [N-word] then they’d all be dead.”
Ashford said she recorded the video to show to law enforcement officers the reality of the unprovoked attack, telling Heavy.com, “I would like to take a stand and share my story. I was in there shopping and she started screaming and yelling at me in the store. I ran to the front and begged them to call police, and said ‘she keeps calling me [N-word].'”
No, not as far as I could tell. It was quiet in CVS & then someone just yelled the n-word and then it was quiet again & then that woman started screeching racist stuff towards a Black woman (who shot that video). There was no build-up or prior altercation.— Renée Saldaña (@copuchenta) September 25, 2019
While the identity of the woman in the video was originally unknown, Patton was later identified by one of her neighbors who saw the video and claims that Patton has made “violent threats” towards him and his family in past and that she’s known for hurling such abuse.
“We had to file restraining orders against her and her husband for warning to … threaten us, to assault us. They were yelling racial slurs,” the neighbor told KTLA.
CVS also released a statement to The Daily Dot in the aftermath of the incident, insisting that they are “committed to maintaining a welcoming and diverse environment in our stores to help ensure that all customers are treated with respect and dignity.”
“We condemn, in the strongest terms, the behavior of the customer seen in the recent social media video,” the statement continued “She was directed to leave the store by our employees and we will cooperate with any police investigation regarding this incident.”
I am uncomfortable every time a racist does something like this & people say they're mentally ill. In saying that all racists are mentally ill, we attribute their racism to a personal & moral failing rather than acknowledge society's role in making them racist.— Jeannie (@JeannieBeanie99) September 26, 2019
A woman claiming to be Patton, who works as a costume designer in Hollywood, released a series of Instagram stories on Friday in which she apologized for her behavior, which she claims happened because she was “intoxicated.” She also claims that she’s received numerous threats after another user posted her home address and contact information online.
The LAPD has not responded to requests for comment.